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Privacy Policy

Use this page to detail your site's privacy policy.

Baratwala is an advertising platform providing targeted advertising services for the purpose of matchmaking (“Service”). To provide these services, you (User/Member) are required to submit certain personal information which is displayed on the Site to help find your perfect life partner. By using our services, you consent to the collection, processing, and sharing of your personal information as outlined below.

Baratwala gathers three types of information while you are availing our services:

  • Information you voluntarily submit
  • Information not directly submitted by you
  • Information we receive from others

Information Submitted by You

When you register for our service, you share with us the following personal data:

  • Name, gender, date of birth, contact details, educational qualification, employment details, photos, marital status, and your interests.
  • Sensitive personal data such as identity proofs.
  • Payment-related information like bank account, debit or credit card numbers, or UPI details when availing paid services.
  • Testimonials including success stories and photos.
  • Details shared with our customer care team, used for monitoring, training, and improving our services.
  • Information provided voluntarily when participating in surveys, contests, promotions, or events.
  • Chats and messages with other users, including the content you publish, which is processed as part of the service.
  • You also have the option to send interesting profiles to your contacts via WhatsApp.

Information Not Directly Submitted by You

User Activity

We collect information about your activity on our services, including:

  • Dates and times you logged in
  • Features used, searches, clicks, and pages visited
  • Your interactions with other users, including messages exchanged
Device Information

We collect information about your device(s) such as:

  • IP address, device ID, device specifications, and app settings
  • App error reports, browser type and version, operating system
  • Identifiers associated with cookies or other technologies to uniquely identify your device or browser

Information We Receive from Others

In addition to the information you provide us directly, we may receive information about you from others:

  • Social Media: If you use social media logins (such as Google SSO or Apple ID) to create or log into your Baratwala account, we may receive some information from your social media account. This allows for easier login and sharing of data.

We Use the Information Collected in the Following Ways:

  • To provide the Service.
  • To manage your account.
  • To provide you with customer support.
  • To conduct research and analysis about your use of our services to provide better services using AI and Machine Learning.
  • To communicate with you by email or phone about services, promotions, or offers that may be of your interest.
  • To recommend relevant matches to you and display your profile to other users.

We Do Not Sell, Rent, Share, Trade, or Give Away Your Personal Information Except as Described Below:

Except where you are expressly informed on the site or as described in this privacy policy, we do not sell, rent, share, trade, or give away any of your personal information.

With Other Users

We publish the information shared by you with other users to provide the services. The information published is provided by you, and we advise you to be cautious about what you share with other users. You can always control your privacy settings by visiting the “Settings/Privacy Options” page.

With Our Service Providers and Partners

We may use third-party service providers to offer services such as website and application development, hosting, maintenance, backup, storage, payment processing, analysis, and other services. These providers may require access to your information to perform their services. If they need to access your information, they do so under our close instruction, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations and data protection policies.

With Law Enforcement Agencies

We may disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights, the interests of other members, and/or comply with a judicial proceeding, court order, or legal process served on us.

Manage Your Information

You have been provided with tools to manage your information. You have the rights to access, rectify, and update the information that you provided to us and that’s associated with your Baratwala account directly by logging into your account.

Rights for Members from EU, UK, and California

In addition to the aforementioned privacy control, members from the EU, UK, and California have the following rights:

  • Reviewing Your Information: Applicable privacy laws may give you the right to review the personal information we keep about you. This may be referred to as the "right of access," "right of portability," or similar terms depending on the jurisdiction. You can request a copy of your personal information by submitting a request here.
  • Deleting Your Information: If you believe that the information we hold about you is no longer needed or if you object to its processing, you can request that we delete it. Please contact us here. However, we may need to retain certain information for record-keeping, completing transactions, or complying with legal obligations and territorial laws.
  • Receiving Information from Another User: If you wish to receive information related to another user, such as messages received from them, the other user must provide written consent before this information can be released to you.
  • Withdrawing Consent: You have the right to withdraw your consent or opt-out from sharing your information with our third-party service providers. Please note that withdrawing consent or opting out will result in the deletion of your profile, and we won’t be able to provide services without your personally identifiable information.
  • Objections to Processing: In some cases, we may not be able to accommodate requests to object to the processing of personal information, particularly if such requests would prevent us from providing services. For example, we cannot offer services if we do not have your date of birth, gender, or contact details.

Proof of Identity

For your protection and the protection of all our users, we may ask you to provide proof of identity to accommodate your requests.

Use this page to detail your site's privacy policy.

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